Disability and Aged Care Support Workers

Support workers are the very foundation of compassionate, person-centred care for those with a disability or in aged care services. They ensure people spend their lives with dignity, comfort, and independence. Support workers offer customised assistance to people who require help based on their lifestyle and requirements, such as medical conditions, disabilities, or advancing ages. Even without mobility aids or keepers for doctors and physicians, they help you manage your daily routines and enable you to live in a safer and happier place, be it your home or a community. They are trained to help cover physical, emotional, and social aspects. This is more than just their work; it truly makes a difference: fostering trust, mitigating isolation, and enhancing well-being. Assisting Home Care Services ensures that every support worker is selected with professionalism, compassion, and care.

Female Caregiver taking care senior woman
A caregiver woman doing cleaning tasks

Assisting Home Care Services’s Support Workers Can Help You With:

From personal care to emotional well-being, our support workers help you. They can assist with hygiene services such as bathing and grooming, prepare meals and do laundry. Do you need transport to appointments or shopping? We’ve got that covered, too. We provide reminders for medication schedules, but we’re also there to offer companionship and minimise loneliness. Are you trying to get involved in your neighbourhood? We will encourage you to participate in activities, hobbies, and social outings. We provide flexible, dependable services designed just for you. Translate the journey to health care into your language.

About Us

Assisting Home Care Services provides disability and aged care support and assistance to help you live safely and independently. We provide adaptive, person-centered services focused on trust, reliability, and friendly service. Your goals drive everything we do.

Experience
Our staff comprises qualified, certified professionals experienced in aged care and disability support. You know what you are dealing with, and we respond with empathy, skill, and practical, actionable solutions.

Personal
That is why we think care should be as individual as you are. This is why we customise each service to fit your lifestyle, preferences, and values—having someone who connects with you in your everyday life is essential.

Dedicated
Our team legitimately cares about you and makes sure you are okay. We do not only show up ; we also care. We are here to give consistent, reliable support to help you thrive, not just survive, everyday.

Knowledgeable
You need not stress about keeping up to date with best practices, training, and NDIS requirements: we do that for you. Our support workers are well-versed in the system and your specific needs, ensuring you receive top care.

Positive
A positive attitude can make a significant difference. With an approach that embodies warmth, kindness, patience, and encouragement, our support workers uplift you to take on each day with confidence, positivity, and a sense of accomplishment.

Frequently Asked Questions

  • Help with personal care (bathing, dressing, grooming)
  • Assist in preparing healthy meals and snacks for meals
  • Medication reminders or help
  • Enable mobility and prevent falling
  • Light housework (laundry, dishes)
  • We provide company and emotional support
  • In addition to medical appointments and community events
  • Grocery shopping and errand assistance
  • Get involved in some hobbies or learn some skills
  • Observe overall morale and report red flags
  • Help in utilising assistive technologies
  • Help out with paperwork, forms or scheduling
  • Transport- we can take you to the doctors, hobbies, outings etc

  • Encourages independence by helping, as opposed to doing my task for me
  • Enhances safety with mobility and at-home assistance
  • Fosters socialisation and outings that minimise isolation
  • Helps and maintains good practices with meal planning and physical fitness
  • Trains confidence because it nurtures individual objectives and decisions
  • It can support your communication and companionship with health providers or family
  • Helps with Going or Coming to Appointments or Social Functions
  • Offers emotional support to help cope with stress or anxiety
  • Manipulates the services to meet the clients, challenges and needs
  • Encourages essential life skills or access to the broader community
  • Assists the individual in achieving their educational or vocational aspirations
  • Enhances better health with consistency and companionship

  • Qualifications: Check if you qualify for the NDIS on their site or via a Local Area Coordinator.
  • Create your plan: In a planning meeting, we will draft a statement of your goals and support needs and make your NDIS plan.
  • Funding Options: You have support worker funding in your plan under ‘Core Supports’ or ‘Capacity Building.’
  • Select your provider: Schedule with registered or non-registered providers, depending on your plan.
  • Meet and approve your worker: You can interview and endorse a candidate. Plan your services, whether you want them to be weekly, fortnightly, or focused on one or more types of support.
  • Modify the request time: If you need to make a last-minute change, the plan will be modified simultaneously.
  • Annual Review of your plan: Things Change, so should your funding and services
  • Support Coordinator: If you require assistance in managing your plan, you can obtain support coordination.

  • Relevant experience: Have they formerly worked with similar needs or conditions?
  • Qualifications: Any qualifications and training , such as first aid, manual handling or mental health training
  • Criminal record checks: Have they passed the necessary checks to work with vulnerable individuals?
  • Compatible: Do you experience a sense of comfort and comprehension with them?
  • Flexibility: Are they able to accommodate your schedule and modify your routine?
  • Communication abilities: Are they approachable, patient, and respectful?
  • Cultural sensitivity: Do they respect your language, customs, and beliefs?
  • Availability: Are they consistently and promptly accessible to you?
  • Testimonials: Did other customers find them helpful?
  • Collaborative sensitivity: Awareness to work with your family, care team, and therapists

  • Target group: Support workers assist people with disabilities (any age); aged care workers assist elderly individuals
  • Service focus: Support workers focus on independence and life skills; aged care often focuses on comfort and chronic health
  • Funding source: NDIS funds support workers; aged care is funded via My Aged Care (Home Care Packages, CHSP)
  • Work setting: Aged care workers may work in facilities or homes; support workers usually assist in community or home
  • Training requirements: Both may hold a Certificate III in Individual Support, but specialties vary (disability vs. aged care)
  • Approach: Disability support may be more empowerment-driven; aged care may prioritise stability and ongoing care
  • Client goals: Aged care clients often seek continuity and comfort; disability clients may focus on growth and inclusion

  • Emotional support: Offering a safe space to talk and feel heard
  • Routine building: Helping you maintain structure and purpose in daily life
  • Community access: Encouraging participation in groups, hobbies, and activities
  • Assistance with therapy: Supporting you to attend appointments or engage with treatment
  • Wellbeing check-ins: Monitoring mood or changes in behaviour to alert your team
  • Healthy habits: Assisting with sleep hygiene, nutrition, and exercise
  • Reducing anxiety triggers: Creating predictable routines and calming environments.
  • Promoting self-esteem: Encouraging independence and personal goals
  • Providing resources: Helping access helplines, tools, and online supports
  • Working with professionals: Collaborating with psychologists or support coordinators

If your support worker isn't meeting your needs or you're uncomfortable, you can change them under the NDIS. You have complete control over who supports you. Simply speak with your provider or hire someone new if you're self-managing. You don’t need to give a reason. The NDIS is built on choice and control—your comfort, safety, and satisfaction always come first.